How Better Expense Management Helps Administrators of Healthcare Clinics and Businesses?

September 2, 2024

Healthcare organizations face significant challenges in managing expenses efficiently due to manual processes, integration issues, and compliance requirements. This blog explores how HCM software solutions, particularly PeopleHCM, can streamline expense management processes to improve financial oversight and operational efficiency.

Efficient expense management is crucial for healthcare organizations to maintain financial and operational efficiency. However, managing expenses in healthcare clinics and companies is fraught with challenges. Manual expense management processes are time-consuming and prone to human errors.  

Healthcare organizations incur various expenses, including salaries, medical supplies, equipment, facility maintenance, and administrative costs. Tracking these expenses can be complex, especially when dealing with different departments and multiple locations.  

Many healthcare organizations use separate systems for accounting, HR, and other administrative functions. Lack of integration between these systems can lead to data silos, redundant data entry, and inconsistencies.  

As a result, Human Capital Management (HCM) software solutions, such as PeopleHCM, can be used to manage human resources efficiently. HCM automates processes, enhances accuracy, and provides real-time insights into financial data.

This blog will explore healthcare organizations' challenges in managing expenses and demonstrate how HCM software solutions can streamline these processes.

1. Common Challenges in Healthcare Expense Management

1.1 Manual Data Entry Errors

According to a 2022 report by McKinsey & Company, administrative costs in U.S. healthcare represent about 25% of total spending, amounting to nearly $1 trillion annually. The study identifies potential savings of up to $265 billion through various interventions, including automation and improved communication platforms.

Manual data entry is a common challenge in healthcare expense management, leading to significant financial accuracy issues. Some of the common challenges are:

  • Human errors can result in significant financial consequences.
  • Time-intensiveness

1.1.2 PeopleHCM Solution: One-Click Receipt Scanning

PeopleHCM's One-Click receipt scanner allows users to take a photo of a receipt and automatically add all details to an expense report.

This feature eliminates manual entry, significantly reducing errors and saving time. When all details are automatically captured, it improves the reliability of financial data.

1.2 Complexity in Payment Reconciliation

Reconciling personal and corporate card transactions in healthcare organizations can be incredibly complex. Healthcare organizations often use multiple cards for various expense management, making it difficult to accurately track and reconcile each transaction. The sheer volume of transactions, from medical supplies to administrative costs, can overwhelm manual reconciliation processes. Manually reconciling each transaction is labor-intensive and time-consuming, diverting attention from more strategic tasks. Reconciliation errors can result in non-compliance with financial regulations, potentially leading to audits, fines, and legal complications.

1.2.1 PeopleHCM Solution: Credit Card Import Feature

PeopleHCM's Credit Card Import feature allows healthcare organizations to import personal and business card transactions directly into the system. This automation significantly simplifies the reconciliation process, minimizing the risk of human error and enhancing the accuracy of financial records. By automating these processes, financial managers and administrators can focus on more strategic initiatives.

1.3 Integration Challenges with Accounting and HR Systems

The lack of seamless integration can lead to data silos, causing discrepancies and inaccuracies in financial records. These silos complicate workflows, making it difficult for healthcare administrators to gain a comprehensive view of their operations. Manual data transfers become necessary without integrated systems, which consumes time and increases the risk of errors. This fragmentation can result in delays and a lack of insights into real-time financial and HR metrics.

1.3.1 PeopleHCM Solution: Seamless Integration

Business intelligence tools for healthcare like PeopleHCM address these challenges by offering robust accounting and HR Integrations, ensuring all data flows smoothly between systems. This feature allows healthcare organizations to maintain up-to-date financial records and streamline workflows.  

2. How PeopleHCM Transforms Healthcare Expense Management?

By automating data synchronization between accounting and HR platforms, PeopleHCM eliminates the need for manual data entry, reducing errors and saving valuable time. Integrated solutions like PeopleHCM enhance data accuracy and improve operational efficiency.  

Also, it provides healthcare administrators with the tools to make informed decisions quickly. Organizations can optimize their expense management and overall financial health by using business intelligence tools for healthcare.

2.1 Automation and Efficiency

PeopleHCM uses advanced Optical Character Recognition (OCR) technology. The software helps organize expense reports based on receipt details captured. Automation reduces manual data entry time and minimizes errors. In healthcare, where accuracy and efficiency are vital, this ensures up-to-date financial records. For example, a hospital administrator can process many receipts quickly, leading to faster reimbursement cycles.

2.2 Quick Reimbursement Process

PeopleHCM's Quick Reimbursement feature simplifies expense claim approval. Automating the workflow ensures swift review and approval, reducing reimbursement wait times.    

This speeds up operations and boosts staff satisfaction, as employees get their reimbursements promptly. For example, medical professionals can submit expenses through PeopleHCM and get reimbursed quickly, allowing them to focus on their work.

2.3 Support for Multiple Currencies

Managing expenses in multiple currencies is complex for healthcare organizations. PeopleHCM supports multiple currencies, allowing users to create expense claims in various currencies and convert them to the base currency.

This simplifies international transactions and ensures accurate reporting. Streamlined currency conversion is essential for global healthcare organizations. For example, a healthcare company sending staff to international conferences can manage and reconcile expenses easily with PeopleHCM.

2.4 Cost-Effective Solutions

PeopleHCM combines various functionalities, such as payroll, benefits administration, and performance management, providing a cost-effective solution that helps clinics and hospitals reduce operational expenses. Organizations can save time and money by automating and digitizing these processes with improved accuracy.

2.5 Customizability

One of PeopleHCM's standout features is its high level of customizability. This flexibility allows the software to be tailored to meet each organization's needs and requirements.

PeopleHCM adjusts workflows, customizes reports, and integrates with existing systems to match users' operational demands.  

2.6 Superior Product Support

In addition to its affordability and customizability, PeopleHCM offers excellent product support to ensure smooth implementation and ongoing usage. This support is crucial for clinics and hospitals transitioning to a paperless environment, ensuring minimal disruption and maximum efficiency.

2.7 Paperless Process  

PeopleHCM offers an entirely paperless process that integrates all HR functions into a digital platform. This includes automated payroll, digital benefits administration, and online performance management, all designed to eliminate the need for physical documents. The system ensures that all HR-related tasks are handled efficiently and securely.

Conclusion – Elevate Your Healthcare Expense Management

PeopleHCM significantly transforms healthcare expense management by automating processes, enhancing accuracy, and improving efficiency. Incorporating advanced features such as OCR for receipt scanning dramatically improves accuracy and efficiency. Streamlined quick reimbursement processes ensure faster, hassle-free financial handling, benefiting healthcare staff and administrators. Support for multiple currencies simplifies international expense management, ensuring smooth and accurate conversions.

PeopleHCM offers streamlined processes, increased accuracy, and enhanced overall organizational productivity.

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